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ConstructionOutreach System
A 20% engagement rate on fully automated outreach
DSP Rope Access Works
178conversations opened in two months
The problem
DSP's work happens on ropes and rooftops, not behind a desk. Prospecting only happened between jobs, which meant the pipeline dried up exactly when the schedule was fullest. With two service lines to sell, rope access maintenance and drone surveys, the outbound work was doubling while the available hours stayed at zero.
What we built
- Two dedicated outreach agents, one per service line, part of the fleet of agents Alphatech runs for Malta businesses
- Personalised messages by WhatsApp and email that read like they were written one-to-one
- Automatic multi-touch follow-up sequences running over weeks
- Automatic stop the moment a prospect replies, with warm leads flagged and surfaced directly
The results
Messages sent
Only between jobs885 personalised sends in two months
Conversations opened
178, a 20% engagement rate
Owner time
Evenings lost to manual prospectingRoughly 74 hours saved
Consistency
Stopped every busy stretchRuns daily, both agents still active today
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